Terms of Service

1. Overview

By using ArchHive ("the Platform"), you agree to be bound by these Terms of Service. The Platform provides a digital marketplace for architecture students to buy and sell project files, and a workflow for tutoring quotes, delivery and payment disputes.

2. Payments & Held Earnings

Tutor payments are processed by Razorpay or PayPal and recorded as held earnings on ArchHive. This is an internal payment and dispute workflow, not a separate bank escrow account or a guarantee of payment. Tutor commission is 15%. Earnings become eligible after confirmed delivery or an administrator ruling, no unresolved dispute, and the 48-hour payment hold. Withdrawal is a separate operator-processed bank or UPI transfer. Site-scout and verification-fee checkouts are unavailable for new purchases.

3. Digital Downloads & Liability

Sellers retain full intellectual property rights to their uploaded work. By listing a project, sellers grant ArchHive a non-exclusive license to display and distribute the files to paying buyers. Buyers receive a personal-use license and may not redistribute purchased files. The Platform takes a 30% commission on all standard digital download sales (reduced to 15% for Premium members). Browsing is free; original paid files require a verified purchase.

Resource seller withdrawals are processed separately by an operator: bank or UPI in India, and PayPal outside India. International sellers should confirm payout eligibility and applicable fees with support before listing.

Disclaimer of Liability: ArchHive does not warrant that uploaded files are free of viruses or malware. The Platform is not liable for data loss, corrupted files, or intellectual property disputes arising from user-uploaded content.

4. Tutor Verification

Tutor applications are free and reviewed by an administrator. Approval is platform moderation; it does not certify professional registration, licensing or suitability for regulated architectural work.

5. Dispute Resolution

Either party in a tutoring contract may open a dispute. Related unresolved earnings remain held. The Platform Admin will review all available evidence (chat logs, delivered files, milestone status) and record a resolution after reviewing the evidence. Contact support for the status of a case; provider refund completion is confirmed separately.

6. Account Termination

Users may request account deletion through support. We review retained accounting records, purchased access and unresolved obligations before confirming removal. Active tutoring contracts must be completed or resolved before account deletion. The Platform reserves the right to terminate accounts that violate these terms.

7. Platform Storage Options & Limits

ArchHive accepts direct uploads and stores project packages on Google Drive; preview images and application records use Supabase. The storage limits and allowances are determined by membership tier:

• Standard Users: Enjoy direct platform uploads up to a limit of 2 GB cumulative storage, with up to 10 project files. Product previews and site-study images have separate limits shown in their upload forms.
• Premium & Admin Users: Enjoy direct platform uploads with larger file uploads, subject to project and preview limits.

Premium is a prepaid calendar one-month or twelve-month pass with no automatic renewal. Expiry removes Premium benefits and applies Standard limits to future uploads; it does not delete existing files or revoke purchased access. Existing manual grants are preserved.