United States · ADA · Accessibility standard
2010 ADA Standards for Accessible Design
The Department of Justice’s scoping and technical accessibility requirements for facilities covered by the ADA.
- Publisher
- U.S. Department of Justice
- Edition
- 2010 standards
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- 279 of 279 PDF pages · 2 OCR pages
AccessibilityAnthropometry & ergonomics
Open original PDF at page 138 Source wording and page order preserved. Drawings and table layouts remain available in the original PDF.
TECHNICAL CHAPTER 4: ACCESSIBLE ROUTES
407.2.1 Call Controls. Where elevator call buttons or keypads are provided, they shall comply with
407.2.1 and 309.4. Call buttons shall be raised or flush.
EXCEPTION: Existing elevators shall be permitted to have recessed call buttons.
407.2.1.1 Height. Call buttons and keypads shall be located within one of the reach ranges
specified in 308, measured to the centerline of the highest operable part.
EXCEPTION: Existing call buttons and existing keypads shall be permitted to be located at
54 inches (1370 mm) maximum above the finish floor, measured to the centerline of the
highest operable part.
407.2.1.2 Size. Call buttons shall be ¾ inch (19 mm) minimum in the smallest dimension.
EXCEPTION: Existing elevator call buttons shall not be required to comply with 407.2.1.2.
407.2.1.3 Clear Floor or Ground Space. A clear floor or ground space complying with 305 shall
be provided at call controls.
Advisory 407.2.1.3 Clear Floor or Ground Space. The clear floor or ground space
required at elevator call buttons must remain free of obstructions including ashtrays, plants,
and other decorative elements that prevent wheelchair users and others from reaching the
call buttons. The height of the clear floor or ground space is considered to be a volume from
the floor to 80 inches (2030 mm) above the floor. Recessed ashtrays should not be placed
near elevator call buttons so that persons who are blind or visually impaired do not
inadvertently contact them or their contents as they reach for the call buttons.
407.2.1.4 Location. The call button that designates the up direction shall be located above the
call button that designates the down direction.
EXCEPTION: Destination-oriented elevators shall not be required to comply with 407.2.1.4.
Advisory 407.2.1.4 Location Exception. A destination-oriented elevator system provides
lobby controls enabling passengers to select floor stops, lobby indicators designating which
elevator to use, and a car indicator designating the floors at which the car will stop.
Responding cars are programmed for maximum efficiency by reducing the number of stops
any passenger experiences.
407.2.1.5 Signals. Call buttons shall have visible signals to indicate when each call is registered
and when each call is answered.
EXCEPTIONS: 1. Destination-oriented elevators shall not be required to comply with
407.2.1.5 provided that visible and audible signals complying with 407.2.2 indicating which
elevator car to enter are provided.
2. Existing elevators shall not be required to comply with 407.2.1.5.
407.2.1.6 Keypads. Where keypads are provided, keypads shall be in a standard telephone
keypad arrangement and shall comply with 407.4.7.2.
407.2.2 Hall Signals. Hall signals, including in-car signals, shall comply with 407.2.2.
134 - 2010 Standards: Titles II and III Department of Jus1ti7c1e
Edition and local adoption determine which requirements apply. Use the publisher’s document for the complete clauses, diagrams and amendments.