United States · ADA · Accessibility standard
2010 ADA Standards for Accessible Design
The Department of Justice’s scoping and technical accessibility requirements for facilities covered by the ADA.
- Publisher
- U.S. Department of Justice
- Edition
- 2010 standards
- Search coverage
- 279 of 279 PDF pages · 2 OCR pages
AccessibilityAnthropometry & ergonomics
Open original PDF at page 92 Source wording and page order preserved. Drawings and table layouts remain available in the original PDF.
ADA CHAPTER 2: SCOPING REQUIREMENTS AMERICANS WITH DISABILITIES ACT: SCOPING
227.3 Counters. Where provided, at least one of each type of sales counter and service counter shall
comply with 904.4. Where counters are dispersed throughout the building or facility, counters complying
with 904.4 also shall be dispersed.
Advisory 227.3 Counters. Types of counters that provide different services in the same
facility include, but are not limited to, order, pick-up, express, and returns. One continuous
counter can be used to provide different types of service. For example, order and pick-up
are different services. It would not be acceptable to provide access only to the part of the
counter where orders are taken when orders are picked-up at a different location on the
same counter. Both the order and pick-up section of the counter must be accessible.
227.4 Food Service Lines. Food service lines shall comply with 904.5. Where self-service shelves are
provided, at least 50 percent, but no fewer than one, of each type provided shall comply with 308.
227.5 Queues and Waiting Lines. Queues and waiting lines servicing counters or check-out aisles
required to comply with 904.3 or 904.4 shall comply with 403.
228 Depositories, Vending Machines, Change Machines, Mail Boxes, and Fuel Dispensers
228.1 General. Where provided, at least one of each type of depository, vending machine, change
machine, and fuel dispenser shall comply with 309.
EXCEPTION: Drive-up only depositories shall not be required to comply with 309.
Advisory 228.1 General. Depositories include, but are not limited to, night receptacles in
banks, post offices, video stores, and libraries.
228.2 Mail Boxes. Where mail boxes are provided in an interior location, at least 5 percent, but no
fewer than one, of each type shall comply with 309. In residential facilities, where mail boxes are
provided for each residential dwelling unit, mail boxes complying with 309 shall be provided for each
residential dwelling unit required to provide mobility features complying with 809.2 through 809.4.
229 Windows
229.1 General. Where glazed openings are provided in accessible rooms or spaces for operation by
occupants, at least one opening shall comply with 309. Each glazed opening required by an
administrative authority to be operable shall comply with 309.
EXCEPTION: 1. Glazed openings in residential dwelling units required to comply with 809 shall not
be required to comply with 229.
2. Glazed openings in guest rooms required to provide communication features and in guest rooms
required to comply with 206.5.3 shall not be required to comply with 229.
230 Two-Way Communication Systems
230.1 General. Where a two-way communication system is provided to gain admittance to a building or
facility or to restricted areas within a building or facility, the system shall comply with 708.
8586- 2010 Standards: Titles II and III Department of Justice
Titles II and III - 2010 Standards - 58
Edition and local adoption determine which requirements apply. Use the publisher’s document for the complete clauses, diagrams and amendments.